A special migration program just for Avaya customers ― so nothing holds you back
WHAT YOU GET
Try the full suite of Genesys Cloud CX featuresfor up to 12 months, at no charge, as part of the free trial program.
No cloud usage feesfor designated ramp time period.*
Get access to your environment during your implementationperiod to ensure agents are trained and ready to serve customers on Day 1.
*Terms and conditions apply. Incentive levels are determined based on existing system environment. Contact your Genesys representative or partner to learn more about eligibility and requirements.
WHAT YOU NEED TO KNOW
Access to a full suite of cloud capabilities,including voice services, customer self-service, digital channels, inbound routing, outbound campaigns, workforce engagement, unified communications, and reporting and analytics.
Access to pre-built Avaya migration toolsfor your custom reports, queues, and interaction flows.
Easily integrateyour existing unified communications, CRM, custom reports and more with pre-built integrations and apps.
Free online training creditsfor agents, supervisors and admins, for most customers migrating from Avaya.
Your preferred cloud
Choose the cloud deployment model to meet your unique needs with a proven platform. Genesys is the industry―leading CX solution, built with the future in mind. Customers and analysts agree.
Do more with less
The industry’s most powerful all-in-one platform. Everything you need, all in one place ― voice, digital, AI, workforce engagement, UCC and more ― built to work together.
Risk-free migration approach
A customer-focused model created from over 3,300 migrations. With custom tools to ensure a smooth, successful, and speedy migration without disruption to your business.
Global Technology Solutions, LLC & Genesys will reduce your risk, simplify your tech stack and provide security and resiliency to handle whatever comes next.
Migration Successes
Here are some Avaya customers who migrated seamlessly to the cloud
10-week full cloud migration
95% member satisfaction
90% faster campaign completion
100% improvement in agency efficiency
Over $1.5 million saved in annual platform support costs
Retired 9 legacy platforms
Refueling the customer experiences through the power of cloud and AI.
SEE WHAT WE HAVE TO OFFER
Failing your customers is not an option. Let’s talk about how GTS will help you succeed. Replace your Avaya platform with the endlessly adaptable Genesys cloud solution.
